Privacy Policy

This policy explains what personal information Honey & Smoke, operated by PT Dapur Asian Lokal, collects, why we collect it, who we share it with and what you can ask us to do about it. We have tried to write it in plain language rather than legal shorthand.

Last updated: 24 September 2026

In short

We collect what we need to take your booking, answer your enquiry and, if you ask for it, send you news.
We do not sell your personal information.
The restaurant is covered by CCTV, kept for seven days and viewed only when there is a reason to.
Bookings are handled by SevenRooms, email by Brevo, and our website measurement by Google and Meta.
You can ask us for a copy of your information, ask us to correct or delete it, or unsubscribe, at any time.
Write to admin@willmeyrickconcepts.com and a person will read it.

Who we are

Honey & Smoke is a restaurant, supper club and speakeasy bar at Jalan Monkey Forest No.67B, Ubud, Bali, Indonesia, operated by PT Dapur Asian Lokal. Where this policy says “we” or “us”, it means PT Dapur Asian Lokal. We are the data controller for the information described here, which means we decide what is collected and why.

This policy is written to meet Indonesia’s Law No. 27 of 2022 on Personal Data Protection. If you are visiting from a country with its own rules, such as the European Union, the United Kingdom or Australia, we apply the rights described below to everyone rather than only to guests in one region.

What we collect

When you book a table

Your name, email address, phone number, party size, date and time, and anything you tell us in the notes, such as an allergy, a birthday or a seating preference. Bookings are taken through SevenRooms, which holds this information on our behalf.

When you send an enquiry

Group dining, private events and gift voucher forms collect your name, email address, phone number and the details of your request. These arrive by email and are stored on our website.

When you subscribe

Your email address, your name if you give it, and a record of which emails you opened or clicked. We use this to send news, offers and event invitations. You can unsubscribe from any email.

When you visit this website

Your device and browser type, approximate location based on your IP address, the pages you looked at and how you arrived. This is collected through cookies and similar technologies, described below.

We do not ask for, and do not want, card numbers or identity documents through this website. Gift vouchers are paid by bank transfer, following a payment request we send by email; your bank handles the payment details rather than us.

CCTV

The restaurant is covered by CCTV. Cameras are placed in public and service areas for the safety of our guests and staff and to protect the premises. There are no cameras in bathrooms or in any other private area.

Footage is viewed only when there is a reason to, such as an incident, a safety concern or an investigation. Access is limited to management. We keep recordings for a maximum of seven days, after which they are overwritten. Where an incident means a clip has to be kept, we keep only that clip and only for as long as it is needed.

We share footage with the police or other authorities where the law requires it, or where it is needed to establish or defend a legal claim. We do not use CCTV for marketing, and we do not use facial recognition.

You can ask whether we hold footage of you and request a copy. Write to admin@willmeyrickconcepts.com as soon as possible, because recordings are overwritten quickly. Tell us the date, the approximate time and where in the restaurant you were, so we can find it. Where other guests appear in the same footage we may need to obscure them before sharing it.

Why we use it

To take and manage your booking. Without a name and a contact number we cannot hold a table or reach you if something changes.
To answer your enquiry and send you a quote for a group booking or an event.
To look after you properly. Noting an allergy or a dietary requirement is how the kitchen keeps you safe.
To send you news, but only if you asked for it.
To understand how the website is used so we can improve it.
To show you our advertising on Google and Meta platforms.
To keep the restaurant safe, which is why we operate CCTV.
To meet our legal and accounting obligations.

We rely on your consent for marketing emails and for non-essential cookies. For bookings and enquiries we rely on the need to perform the service you asked for. You can withdraw consent at any time, and doing so does not affect anything we did before you withdrew it.

We do not sell your personal information and we do not share it for anyone else’s marketing. We use the following services to run the restaurant, and each holds information on our behalf under its own privacy policy.

SevenRooms: reservations and guest records. Privacy policy
Brevo: email marketing and subscriber lists. Privacy policy
Google: Analytics, Tag Manager, reCAPTCHA on our forms, and Google Ads. Privacy policy
Meta: the Meta Pixel and advertising on Facebook and Instagram. Privacy policy
Grab: if you follow our Order Online link, your order is placed with Grab, not with us. Privacy notice
WhatsApp: if you message us there, the conversation is carried by WhatsApp, a Meta company.
Our website host and IT providers, who keep the site running and secure.

We may also share information where the law requires it, or to establish or defend a legal claim.

Cookies and measurement

Cookies are small files stored by your browser. We use them in three ways:

Necessary. Keeping the site working, remembering your choices and protecting our forms from spam through Google reCAPTCHA.
Measurement. Google Analytics tells us which pages are read and how people find us. How Google uses this data.
Advertising. The Meta Pixel and Google Ads tags let us measure whether our advertising works and show ads to people who have visited the site.

You can clear or block cookies in your browser settings. Blocking necessary cookies may stop parts of the site working. You can also opt out of Google Analytics using Google’s browser add-on, and adjust your Meta ad settings inside your Facebook or Instagram account.

Advertising

We advertise on Google and on Meta platforms. This means you may see our advertising after visiting this website. We do not give advertisers your name, email address or phone number for their own use. Where we use an audience list for advertising, the details are matched in a hashed form so the platform cannot read them as plain text.

Where your information goes

We are in Indonesia, but several of the services above are based elsewhere, including the United States and the European Union. That means your information may be stored or processed outside Indonesia. We only use established providers who commit to protecting personal data to a comparable standard, and we ask them to process it only on our instructions.

How long we keep it

Booking records: kept while you remain a guest and for a reasonable period afterwards, so we remember your preferences when you return.
Enquiries: kept for as long as needed to deal with the enquiry and any follow-up.
Marketing subscribers: kept until you unsubscribe.
CCTV footage: seven days maximum, unless a clip is retained for an incident.
Accounting records: kept for the period Indonesian tax and company law requires.
Website measurement: kept according to the retention settings of Google Analytics and Meta.

When we no longer need information, we delete it or make it anonymous.

Your rights

Under Indonesian law you can ask us to:

tell you what information we hold about you and why;
give you a copy of it, or send it to another provider where that is practical;
correct anything that is wrong or out of date;
delete it, where we do not need to keep it;
stop or limit how we use it;
withdraw your consent, including unsubscribing from our emails.

Write to admin@willmeyrickconcepts.com and we will respond. We may need to check who you are first, so that we do not hand your information to somebody else. If you are not satisfied with our answer, you can complain to the Indonesian authority responsible for personal data protection.

How we protect it

Our website runs over an encrypted connection. Access to booking and subscriber systems is limited to staff who need it, and each has their own account. Our providers are chosen partly on their security record. No system is perfect, and if a breach ever affects your information we will tell you and the authorities as the law requires.

Children

This website is intended for adults. We do not knowingly collect information from children. Where a booking includes children, we only record what the reservation needs, such as the number of guests and any dietary requirement, and we ask that a parent or guardian provides it.

Changes to this policy

We update this page when our practices change. The date at the top tells you when it last changed. If a change materially affects how we use your information, we will make that clear rather than quietly amending the text.

Contact us

For anything in this policy, including requests about your information, write to admin@willmeyrickconcepts.com, or by post to PT Dapur Asian Lokal (Honey & Smoke), Jalan Monkey Forest No.67B, Ubud, Bali 80571, Indonesia.